MingKe Online Customer Service 4.2.0Business Edition Source Code with Unlimited Backend Access

【MingKe Online Customer Service 4.2.0 Business Edition Source Code】is a real-time customer service system designed for small and medium-sized enterprises. It offers comprehensive features and unlimited backend management rights, aimed at improving communication with customers and enhancing service quality and sales efficiency. The key features include:

1. Real-time Chat: Multi-channel access such as websites, mobile apps, and social media, enabling instant communication between customers and service agents.

2. Multiple User Support: Unlimited backend access allows the creation of any number of service accounts, ensuring continuous customer service.

3. Ticket Management: Includes a ticketing system for tracking and resolving customer issues efficiently.

4. Visitor Monitoring: Tracks user behaviour to provide a personalised service.

5. Auto-replies & Bots: Smart bots for handling FAQs, reducing agent workload.

6. Analytics & Reports: Detailed reports for performance tracking and service optimisation.

7. Integration Capabilities: Seamless integration with systems like CRM and ERP for enhanced operational efficiency. Developers can customise the code, optimise performance, enhance security, and localise deployment. This source code is an excellent resource for businesses looking to improve customer service and for developers seeking a flexible, customisable solution.